Terms & Conditions

Version 1.0, valid from 11 November 2025.

We are Puratos Crest Foods Limited , with our registered office at Unit 69-71 Dunboyne Business Park, Dunboyne, Co Meath, and registered in the register of legal entities under the number 36750, phone number 00353 1 8255505, e-mail info_ireland@puratos.com.

1. General Clause

Our Purchase Conditions are applicable to all our purchases, even in case of contradiction with the sales conditions of our suppliers. Any deviation whatsoever from these Purchase Conditions requires the prior explicit approval in writing of Puratos, and shall be interpreted in the strict sense of the text. The supplier may not assign his rights and obligations consecutive to the order without the express and written consent of Puratos. More specifically concerning the purchase of raw materials intended for the manufacture of our products, the order will only be binding upon receipt by Puratos of the document “Specific Conditions Raw materials”, signed for acceptance by the Supplier.

2. Confidentiality

The supplier commits himself to keep any technical or commercial information obtained through his commercial relationship with Puratos, and more particularity concerning an order strictly confidential and secret. He will not in any way or at any time disclose, directly or indirectly, the said information to any third party. The supplier shall promptly return to Puratos upon first request all documents containing the information, or any part thereof, including all copies, notes summaries, extracts, etc…, and he will not retain any copies thereof.

3. Acknowledgement of receipt of the order. 

Only the orders made in writing are binding for Puratos. The supplier shall confirm the order by sending a copy of the bill of order signed for receipt within three working days from the receipt of the order form. In case the supplier fails to do so, Puratos reserves the right to cancel the order.

4. Delivery

  • The supplier warrants that the delivered goods comply with the specifications mentioned on the bill of order, and on the exhibits thereof.
  • The supplier warrants that the goods delivered comply with the applicable legislation, and understands that this compliance is his entire liability. More specifically, the delivered goods shall comply with any applicable prescription concerning security and hygiene. The order is definitive and binding upon receipt by Puratos of the certificate of security signed by the supplier (as required by art. 54 quarter of the RGPT and VLAREM II).
  • Puratos reserves the right to carry out any control necessary for the perception of visible defects, and the delivered quantities within ten (10) working days upon delivery of the goods. If during this period, Puratos finds the goods to be defective, Puratos, at its sole discretion, will have the right either to cancel the order, or to return the goods to the supplier at his expense and receive complying goods in replacement within the shortest delays, or to keep the goods against a price reduction. The definitive acceptance of the goods, shall only take place at the end of this ten day’s period from delivery. The supplier remains liable for the hidden defects and lack of quality at any time, even in case he was not aware of them at the moment of delivery.
  • The signature of the certificate of delivery note by the person appointed thereto by Puratos, may only serve as a provisional acceptance of the goods, and it shall by no means prevail as a proof of the definitive acceptance of the quality or quantity of the goods.
  • The term of delivery mentioned on the bill of order is binding for the supplier. In case the supplier fails to respect the term of delivery, Puratos reserves the right at its sole discretion to cancel the order at the expense and against the supplier, including the reimbursement of the incurred damage, or to demand a penalty of 1 % of the total value of the order for each week of delay. If Puratos chooses the option of the penalties, each started week shall be considered as a full week. The penalty will be due from the first day of delay automatically and without further notification. Any such penalty will be automatically deducted from the payment.
  • Shipment forms containing the full reference to the bill of order will be joined to each delivery.
  • The deliveries by truck must take place during the working days and hours of Puratos. If not, Puratos may refuse to accept the delivery. This rule will not apply in case Puratos places an urgent order. The working hours during which delivery may take place are: Monday until Thursday included: from 7.15 a.m. until 11.45 a.m., and from 12.15 p.m. until 15.45 p.m. Friday: from 7.15 a.m. until noon. The department “reception of goods” must be informed of any important delivery requiring appropriate material for the discharge at the latest one week prior to the delivery.
  • All the goods which form a part of one single order, will be, except if otherwise agreed upon or in case of force majeure, delivered in once.

5. Transfer of proprietor rights. 

The right of property shall be transferred to Puratos as from the moment of delivery.

6. Transport

Unless stated to the contrary, the supplier is solely responsible for the damage and loss of the goods during the transportation, whatever the cause may be.

7. Product Liability

The supplier will be held liable, and will reimburse all damage, whether direct or indirect, bodily injuries as well as material damages, to Puratos or to any third party, incurred as a consequence of the defect of the goods. The supplier commits himself to sign an insurance covering the product liability, and will cover all the bodily injuries, and the material damages. At the request of Puratos, the supplier shall submit a copy of the subscribed insurance for a check.

8. Price

  • Except when stated to the contrary, the price mentioned on the bill of order will be the fixed price for the order.
  • However, in case a price revision was agreed upon, this revision will only apply to the part of the order which is still to be delivered at the time of the price revision, condition upon a strict respect of the delivery terms by the supplier.

9. Invoicing

  • The invoices will contain the references of the bill of order.
  • Each delivery will be invoiced separately, unless stated to the contrary in the bill of order. Any document not complying with the specifications as described herein, will be notified to the supplier for correction.
  • Where necessary, the goods will be delivered together with the appropriate manuals and technical documentation in French or in Dutch. Puratos reserves the right to refuse to pay the invoice until receipt of the appropriate documentation.

10. References

The supplier may not disclose any information in relation to the order placed, nor mention Puratos in his reference list, or in his technical documentation, unless Puratos has preliminary given its explicit consent in writing.

11. Force Majeure

Neither Party shall be under any liability of whatsoever kind for non-performance in whole or in part of its obligations under the contract due to causes beyond the reasonable control of the failing Party (this includes situations of social troubles, like strikes, lock-out, etc…). In any such event, Puratos or the supplier will then extend the time for performing the contract for a period at least equal to the time lost by reason of such event. However, if the situation of Force Majeur lasts for a period longer than thirty days, Puratos may choose to end the majeure contract with immediate effect.

12. Conflicts

Any conflict concerning either the interpretation or the execution of any order, delivery or invoice will be governed by Irish Law. 

13. Final clause

The non-validity or abrogation of any of the clauses of the present Purchase Conditions, will not mean the abrogation or non-validity of the other clauses, which remain enforceable.